Privacy Policy

Privacy Policy

Last updated: September 9, 2025

Welcome to DjeePath Logistix. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, payment details, government-issued ID, and address.
  • Transaction Data: Payment history, order details, and escrow transactions.
  • Device & Usage Data: IP address, device type, browser information, and app usage analytics.
  • Courier-Specific Information: Vehicle details, license information, background check data, and location (for active couriers).

2. How We Use Your Information

We use the collected data to:

  • Facilitate secure transactions between buyers and sellers.
  • Process payments and escrow transactions.
  • Provide and improve delivery services.
  • Ensure security and compliance with legal obligations.
  • Communicate with users regarding account activity, support, and updates.
  • Monitor and prevent fraud, unauthorized access, or illegal activities.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following cases:

  • With Couriers: To facilitate deliveries and track orders.
  • With Third-Party Service Providers: For payment processing, identity verification, security checks, and analytics.
  • With Law Enforcement: If required by law or to protect our users from fraud or illegal activities.
  • With Your Consent: When you authorize us to share your information with other parties.

4. Data Security

We implement industry-standard security measures to protect your data. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data processing where applicable.
  • Opt out of promotional communications.
  • Request a copy of the data we store about you.

To exercise any of these rights, please contact us at contact@djeepath.com.

6. Retention of Data

We retain your information as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once data is no longer needed, we securely delete it.

7. Third-Party Links & Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us here.